Frequently Asked Questions
Each box includes 5-7 premium products based on an exciting new theme! You’ll get a mix of toys, treats, wellness/grooming products, and fun extras—plus exclusive discounts to discover new brands. Searching for a specific toy? Visit our PawShop for more goodies.
We include a fun variety of high-quality toys to keep your pup entertained! Each box may feature:
• Soft plush & squeaky toys – Perfect for cuddles and playtime.
• Durable chew toys – Great for teething pups or dogs who love to chew.
• Interactive toys – Keep your dog engaged with puzzles and engaging play.
• Enrichment toys – Stimulate their mind and reduce boredom.
You'll most often always receive a soft plush squeaky toy, then the rest varies! Let us know which ones your dog's favourites are during sign up and we will do our best to incldue them.
No dog toy is truly indestructible, and the ones in our boxes are designed for fun, engagement, and enrichment - not for extreme chewing. We carefully select high-quality, durable toys, but their lifespan depends on your pup’s play style!
🐶 Pro Tip: Rotating your pup’s toys can help them last longer and keep playtime exciting!
We recommend supervising playtime.
While we don’t fully customize boxes, we always take feedback into account for future themes! If you have a super-chewer, let us know - we’re always working on ways to make our boxes even better!
A mix of both! 🎁
We love giving you and your pup the chance to try a variety of treats, so we often include multiple smaller-sized packetsrather than just one large bag. However, depending on availability or the type of product (e.g., a mixed variety pack from one brand), you might receive a full-sized bag instead.
For grooming and wellness products, we include a mix of full-size and travel-size options to ensure you get the best value and variety.
No matter what, we always pack your box full so you get the same amazing value every time! 🐶💕
Yes! Peaches Pet is designed to be fun and safe for dogs of all ages and breeds. We offer a mix of toys and treats that cater to a wide range of needs.
Whether you have a playful puppy, a chewy adult dog, or a senior with a preference for gentler toys, our boxes can include something for everyone.
We'll ask you how old, breed and if there are any specific dietary or toy preferences, and we’ll do our best to accommodate!
You can customise by adding extra products (with exclusive subscriber discounts).
Our boxes are carefully curated and we do our best to cater to dietary needs and likes/dislikes! If your dog has allergies, ensure to let us know, and we’ll substitute.
If you have any questions, please feel free to reach out to our team hello@peachespet.com.au
You have the flexibility to pause / skip boxes as you need.
As a small business, we ask that you serve your commitment term - we have small commitment periods (only 3 or 6 payments).
You can cancel anytime after your current plan. e.g. if you choose 6 months, you will receive / pay for a total of 3 boxes, then you'll have the option to cancel or renew!
If your dog isn’t satisfied with their box, we’ll work with you to make it right. We can also assist if you need to skip, pause, or cancel your subscription. Contact us at hello@peachespet.com.au for assistance.
Your wish is our command! Our boxes come with sample-sized (90g and under) treats, so you can try before committing. If your pup loves something, you can grab the full-sized version via us with subscriber-only discounts and easily add it into your next delivery, or directly from the brand (we do our best to get you exclusive discounts!).
We will ask you about your pet during the sign up phase, so let us know! If anything changes, you can add notes to your profile later on for future boxes. The best thing about our boxes is that it’s designed for picky pups with our innovative test & try approach. If something isn’t their vibe, share it with a furry friend or even donate to a shelter!
Sometimes yes, sometimes no! We’ll share sneak peaks on our socials & via email (Only if you want to take a peak…). Part of the fun is discovering new brands and products each time. But don’t worry, every item is high-quality and handpicked for maximum tail wags!
Our bi-monthly subscription means you’ll receive a box every two months: February, April, June, August, October, December.
Boxes are shipped around the 10th of that particular month.
Please note: If you subscribe after a cut-off date, your first box will be when the next bi-monthly box is due.
If you order an one-time box from our store, this will be shipped ASAP (please allow 3-5 business days).
We offer discounts for multiple boxes if you own multiple dogs. If you want to double the goodies and receive more than 1 box to the same address, send us a message and we can arrange a special price for you.
Or if 1 box is enough, you can simply customise your box to add extra toys or treats to your box.
Absolutely! We use secure payment processing to ensure your details are safe. You can check out with confidence.
You can shop previous boxes via our store IF they are still available after subscribers get their paws on them first. It will be dependent upon availability & stock. Note - you won't have access to discounted subscriber rates when purchasing a one-off box!